Frequently asked questions
Who can join?
Adults aged 18 and over who play tennis in Frankfurt and Wiesbaden. There is no club membership required.
What level do I need?
All levels. We use the DTB Leistungsklasse (LK): 25 is the starting LK for newcomers and lower numbers are stronger. If you have an LK, enter it when you sign up and the league team checks it. If not, pick the level that fits you best. You are placed in a division with similar players.
Do I need to book courts myself?
Yes. You arrange the match with your opponent and book the court. The app has a guide to each court and the league team can help you book.
How do I pay?
By bank transfer, in euros. When you join a season the app shows the league's IBAN and a reference for the transfer. Your place is confirmed when the transfer arrives, usually within a working day.
What happens if my opponent does not turn up?
Wait 20 minutes, then report a no-show in the app. Repeated no-shows earn strikes.
What if we disagree about the score?
Dispute it in the app within 48 hours. The league team reads the details and either corrects the score or lets it stand.
How do coaching bookings work?
You pick a coach and a time in the app. The coach confirms within 12 hours, and you pay the coach at the session.
Can I cancel a coaching session?
Yes, free of charge up to 24 hours before. Later cancellations may be charged by the coach.
Is my phone number public?
No. Only players in your division can see it.
Can I delete my account?
Yes, at any time in the app settings. Your match results stay in the standings with your name removed.
Who do I contact if I have a problem?
Email the Hessen Flex Tennis Liga team at support@hessenflextennisliga.de.